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Terms of Use

Application: QR scanner • Barcode generator

Platform: iOS (Apple App Store)

Developer: Stepa Mobile FZE LLC

Effective date: 1 October 2022

Last updated: 6 July 2026

These Terms of Use (the “Terms”) constitute a legally binding agreement between you (“you” or the “user”) and Stepa Mobile FZE LLC (“Stepa Mobile”, “we”, “us” or “our”) and govern your access to and use of the iOS application QR scanner • Barcode generator (the “App” or the “Service”), including all of its features, content, subscriptions and updates. These Terms also serve as the end user license agreement between you and Stepa Mobile. Please read them carefully before downloading, installing or using the App, because they affect your legal rights and obligations.

1. Introduction and Acceptance of the Terms

By downloading, installing, accessing or using the App, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. These Terms apply to every user of the App. If you do not agree with any part of these Terms, you must not download, install, access or use the App, and you should remove it from your device. If you are using the App on behalf of another person or an organisation, you represent that you have authority to bind that person or organisation to these Terms.

2. Eligibility and Age Requirements

You must be at least 13 years old, or the minimum age required to consent to the processing of personal data in your country, in order to use the App. If you are a minor under the age of majority in your jurisdiction, you may use the App only with the knowledge, involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf and who is responsible for any purchases you make. By using the App, you represent and warrant that you meet these eligibility requirements and that your use of the App does not violate any applicable law or regulation.

3. Definitions

In these Terms, unless the context requires otherwise: the “App” or “Service” means the QR scanner • Barcode generator application and all related content, features, subscriptions, updates and materials; “Content” means all software, code, graphics, designs, text, and other materials made available in or through the App; “Subscription” means an auto-renewable subscription offered within the App; “In-App Purchase” means any purchase of digital content or features made within the App; “App Store” means the Apple App Store operated by Apple Inc. (“Apple”) through which the App is distributed; and “you” or “user” means any individual who downloads, installs, accesses or uses the App.

4. License to Use the App

Subject to your continued compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to download and use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set out in the Apple App Store Terms of Service, and solely for your own personal, non-commercial purposes. This license does not grant you any ownership of the App or its Content, and all rights not expressly granted to you in these Terms are reserved by Stepa Mobile and its licensors. We may modify, suspend or revoke this license at any time in accordance with these Terms.

5. Ownership and Intellectual Property

The App and all Content are owned by or licensed to Stepa Mobile and are protected by copyright, trademark and other intellectual property laws in the United Arab Emirates and internationally. All trademarks, service marks, trade names, logos and brand features used in the App are the property of their respective owners. Nothing in these Terms transfers to you any right, title or interest in or to the App or its Content, other than the limited license expressly granted above. You agree not to use our names, logos or trademarks without our prior written permission, and to respect all intellectual property rights associated with the App.

6. User Conduct and Acceptable Use

You agree to use the App only for its intended purpose and in a lawful, respectful manner, and you are solely responsible for your conduct and for any consequences of it. You agree not to use the App in any way that could damage, disable, overburden or impair it or interfere with any other party’s use of it, and not to use the App in connection with any activity that is illegal, fraudulent, harmful or infringing, including generating or scanning codes for unlawful, deceptive or malicious purposes. We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section.

7. Prohibited Activities

Without limiting the foregoing, you agree that you will not, and will not attempt to, nor permit anyone else to: copy, modify, adapt, translate or create derivative works of the App or its Content; reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the App, except to the limited extent that applicable law expressly permits despite this restriction; rent, lease, lend, sell, sublicense, distribute or otherwise commercially exploit the App; use automation software, bots, hacks, or unauthorised third-party software to modify or interfere with the App; circumvent, disable or interfere with security-related, subscription-related or advertising-related features of the App; remove, obscure or alter any proprietary notices; or use the App to transmit malware or to engage in any activity that violates applicable law or the rights of others. Any of these activities may result in immediate termination of your license and may expose you to liability.

8. Advertising

The free version of the App may be supported by advertising, and by using it you acknowledge and agree that we and our advertising partners may display advertisements within the App. Advertisements may be personalised or non-personalised depending on your region and your choices, including your response to the App Tracking Transparency prompt, and the handling of data for advertising is described in our Privacy Policy. Where offered, purchasing a Subscription that removes advertising will reduce or eliminate the advertisements you see. You agree not to interfere with, block or manipulate the display of advertisements except by using features we provide.

9. Subscriptions and Auto-Renewal

The App offers optional auto-renewable Subscriptions that unlock premium features. The name, features, duration and price of each available Subscription are disclosed to you within the App before you complete your purchase. When you purchase a Subscription, payment is charged to your Apple ID account upon confirmation of purchase. Your Subscription automatically renews for the same period at the then-current price unless you cancel it at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period. Subscriptions and their prices may change over time; if a price changes, Apple will handle the notice and consent requirements in accordance with its policies, and continued use after a price change that requires your consent will be subject to your agreement.

10. Free Trials and Introductory Offers

We may, from time to time, offer free trials or introductory offers for Subscriptions, subject to eligibility rules determined by us and by Apple. Unless you cancel at least 24 hours before the end of a free trial or introductory period, your Subscription will automatically convert into a paid, auto-renewing Subscription, and your Apple ID account will be charged the applicable price. Any unused portion of a free trial is forfeited when you purchase a Subscription, where applicable. Only one free trial or introductory offer is generally available per user or Apple ID, and we reserve the right to determine your eligibility and to withdraw or modify offers at any time.

11. Payments and Billing

All payments for Subscriptions and In-App Purchases are processed by Apple through the App Store, and not directly by us. Your purchases are therefore also subject to the Apple Media Services Terms and Conditions and the other terms and payment policies of Apple. We do not receive or store your payment card details. You are responsible for any taxes and charges that may apply to your purchases, and prices are set within the App and may vary by region and over time. By making a purchase, you authorise Apple to charge the applicable amount to your Apple ID account.

12. Cancellation

You can manage or cancel your Subscription at any time through your Apple ID account settings on your device: open the Settings app, tap your name, tap Subscriptions, select the Subscription, and choose to cancel. Cancellation takes effect at the end of the current paid period, after which the Subscription will not renew and premium features will no longer be available, unless you resubscribe. Deleting the App from your device does not, by itself, cancel your Subscription; you must cancel through your Apple ID account settings to stop future charges.

13. Refunds

Because purchases are processed by Apple, refunds are handled by Apple in accordance with its policies, and we generally cannot grant refunds directly. If you believe you are entitled to a refund, you should request it from Apple, for example through the “Report a Problem” page on Apple’s website or through your Apple purchase history. Except where required by applicable mandatory consumer law, payments are non-refundable, and there are no refunds or credits for partially used periods, for a Subscription you forgot to cancel, or for features you did not use. Nothing in these Terms limits any non-waivable statutory refund or withdrawal rights you may have as a consumer in your country of residence; if such rights apply, they prevail over this section to the extent of any conflict. If you experience a billing problem, you may also contact us at [email protected] and we will try to assist.

14. Apple-Specific Terms

The following terms apply because the App is licensed to you through the Apple App Store, and you acknowledge and agree to them:

15. Third-Party Services and Content

The App integrates and relies on services, software and content provided by third parties, including providers of platform services, advertising, attribution, analytics, subscription management and crash reporting. Your use of any third-party service accessed through the App, and any website or destination you reach by scanning a code, may be subject to that third party’s own terms and privacy policy. We do not control, endorse or assume responsibility for any third-party services, content or destinations, including their availability, accuracy, or practices, and your dealings with any third party are solely between you and that third party. We are not liable for any loss or damage arising from your use of, or reliance on, any third-party service, content or scanned destination.

16. Updates, Availability and Modifications to the App

We may, from time to time and at our sole discretion, develop and provide updates, upgrades, patches, bug fixes or new versions of the App, and these may be installed automatically or may require your action, depending on your device settings and Apple. We may also add, change, suspend, restrict or discontinue the App or any of its features, in whole or in part, at any time, with or without notice. We do not guarantee that the App will always be available or that it will operate without interruption or error. You acknowledge that your ability to use the App depends on factors outside our control, such as your device, operating system and internet connection.

17. User Feedback and Suggestions

If you choose to send us feedback, suggestions, ideas or other materials about the App, you agree that we may use them for any purpose without any obligation to you. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify and incorporate any such feedback into the App or our other products and services. You represent that any feedback you provide is your own and does not infringe the rights of any third party.

18. Privacy

Your privacy is important to us. Our collection, use and disclosure of information in connection with the App are described in our Privacy Policy, which forms part of these Terms. By using the App, you also acknowledge and agree to the practices described in the Privacy Policy, including our use of camera access for scanning and our use of subscription, advertising and analytics technologies. We encourage you to read the Privacy Policy carefully.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the App is provided on an “as is” and “as available” basis, with all faults and without warranties of any kind, whether express, implied or statutory. We specifically disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the App will meet your requirements, that it will be uninterrupted, timely, secure or error-free, that scanning or code generation will always be accurate, that any defects will be corrected, or that the App is free of viruses or other harmful components. You are responsible for verifying the content and safety of any code you scan or generate. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

20. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Stepa Mobile, its affiliates, or their respective officers, directors, employees, agents, suppliers or partners be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or in connection with your access to or use of, or inability to access or use, the App, whether based on warranty, contract, tort, statute or any other legal theory, and whether or not we have been advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the App and these Terms shall not exceed the greater of the total amount you actually paid to us or through the App during the twelve (12) months preceding the event giving rise to the claim, or ten United States dollars (USD 10). Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

21. Indemnification

You agree to indemnify, defend and hold harmless Stepa Mobile and its affiliates, and their respective officers, directors, employees, agents and partners, from and against any and all claims, demands, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising out of or in any way connected with your use or misuse of the App, your violation of these Terms, your violation of any applicable law, or your violation of any rights of a third party. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence of that claim.

22. Termination and Suspension

These Terms remain in effect for as long as you use the App. We may, at our sole discretion and without prior notice, suspend, restrict or terminate your access to and license to use the App, in whole or in part, if you breach these Terms, if we are required to do so by law, or if we decide to discontinue the App. You may terminate these Terms at any time by ceasing to use the App and removing it from your device; note that removing the App does not cancel any active Subscription, which must be cancelled through your Apple ID account settings. Upon any termination, the license granted to you will immediately end. Sections that by their nature should survive termination – including those relating to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification and governing law – will continue to apply.

23. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or the App, including non-contractual disputes or claims, are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles. Subject to any mandatory consumer protection rights that may apply to you in your country of residence, you agree that the competent courts of the Emirate of Ajman, United Arab Emirates will have exclusive jurisdiction to resolve any such dispute or claim.

24. Dispute Resolution and Informal Resolution

If you have any concern or dispute about the App, we encourage you to contact us first at [email protected] so that we can try to resolve the matter informally, which is usually the quickest way to reach a resolution. If a dispute cannot be resolved informally, it will be handled in accordance with the governing law and jurisdiction section above. Nothing in these Terms limits any mandatory rights you may have as a consumer under the laws of your country of residence.

25. Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms where the failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, war, terrorism, civil unrest, government action, labour disputes, failures of telecommunications or internet services, power outages, or failures of third-party service providers or platforms.

26. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision, and no waiver of any term will be deemed a further or continuing waiver of that term or any other term.

27. Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent, and any attempt to do so will be void. We may freely assign or transfer these Terms and our rights and obligations under them, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganisation or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

28. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms that apply to specific features, Subscriptions or purchases, constitute the entire agreement between you and Stepa Mobile regarding the App, and they supersede any prior or contemporaneous agreements, communications and understandings, whether written or oral, relating to their subject matter. Any additional or different terms proposed by you are expressly rejected unless we agree to them in writing.

29. Changes to These Terms

We may revise these Terms from time to time to reflect changes in the App, in our practices, or in legal requirements. When we make changes, we will update the “Last updated” date at the top of this page and post the revised Terms in the same location. If the changes are material, we may provide additional notice as appropriate. Your continued use of the App after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the App.

30. Contact Us

If you have any questions, concerns or requests regarding these Terms or the App, including questions about your Subscription or billing, please contact us using the details below, and we will be glad to assist you.